PRIVACY POLICY
Effective date: 1 November 2026
Alikely is a service of {{LEGAL_NAME}}, {{LEGAL_ADDRESS}} ("we", "our", or "us"). {{LEGAL_NAME}} is the controller of the personal information described in this policy. We respect your privacy and your music. This Privacy Policy explains what information we collect when you use Alikely, how we use it, how long we keep it, and the choices you have.
What we collect
Files you upload. Your stems or your mix, the reference track, and the files we produce from them: the mix, the master, the report, the DAW recipe and processed stems. Also the song title you type, if you type one.
Technical information.
- Your IP address. We use it to limit free runs and to stop abuse. We store it only as a keyed, one-way hash, never in plain form.
- A browser cookie (
m2r_c). It holds a random identifier, so one free run per person can be enforced. It holds nothing else. - Usage events. For example, "result shown" or "preview played". They contain no file names, no audio and no access links.
- Error reports. We use them to fix problems.
In your browser only. A list of your recent jobs, so you can come back to a result after closing the tab. It stays on your device and is never sent to us.
When you pay. Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders. Paddle collects your payment details and processes the payment under its own privacy notice. We never see or store your card details. From Paddle we receive your email address, your country, the transaction ID and the amount paid.
Cookies during checkout. When the checkout opens, Paddle.js (Paddle's checkout script) may set its own cookies, under Paddle's privacy notice.
When you write to us. Your email address and what you send us.
How we use it
We use this information to:
- process your files and show you the result;
- deliver the files you paid for;
- enforce the one free run and prevent automated abuse. We use Cloudflare Turnstile, a privacy-friendly human check;
- find and fix errors, and understand how the service is used so we can improve it;
- answer your questions;
- comply with legal obligations.
Legal bases. We process this information to perform our contract with you (delivering the service), for our legitimate interests (preventing abuse and fixing errors), and to meet our legal obligations (keeping records).
We never use your audio to train models, and we do not sell your personal information.
How long we keep it
Your files. All files of a job, uploads and results, are deleted automatically 24 hours after the job's last activity. You can delete them sooner at any time with "Delete now". After deletion, we keep only a record without audio and without file names (dates, the service used and the outcome), for statistics.
Other data.
| What | How long |
|---|---|
| Free-run records (keyed hashes only) | 30 days |
| Usage and error logs | 30 days |
The m2r_c cookie | up to one year, or until you clear it |
| Order records from Paddle (email, country, transaction ID, amount) | as long as tax and accounting law requires |
Who we share it with
Only with service providers that help us run Alikely, under their own privacy commitments:
- hosting;
- Cloudflare (the human check);
- Paddle.com, our reseller and Merchant of Record (when you pay);
- email (when you write to us).
We do not share your music with anyone else.
International transfers
Our servers and service providers may be located outside your country. Where the law requires it, we protect these transfers with safeguards such as standard contractual clauses.
Security
- Transfer. Files travel over encrypted connections.
- Access to a job. Only someone with that job's private link can open it. We store only a hash of that link's key.
- Downloads. Download links are signed and expire after a short time.
- Processing. Your files are processed on our servers and are not published anywhere.
Your rights
Depending on where you live, you may have the right to:
- access the personal information we hold about you;
- correct inaccurate information;
- request deletion;
- withdraw consent;
- object to certain processing.
Most of your data deletes itself within 24 hours. For anything else, contact us.
Children
Alikely is not directed to children under 16.
Changes
We may update this policy from time to time. The effective date above shows when it last changed.
Contact
For privacy enquiries: {{CONTACT_EMAIL}}
{{LEGAL_NAME}}, {{LEGAL_ADDRESS}}